Legal

Privacy policy

This privacy policy explains which personal data we process on coolebrille.ch, for what purpose and what rights you have. It is based on the Swiss Federal Act on Data Protection (FADP).

1. Controller

2. Visiting the website

When you visit the website, our hosting provider stores technically necessary data in server logs: IP address, date and time, page accessed, browser and operating system. We need this data to operate the website securely and reliably. It is not combined with other data.

3. Requests from opticians

Through the form on the “For opticians” page we process: name of the optician shop, contact person, town, business email address, phone number (optional), reference code of the frame and your message.

We use this information to answer your request, check the availability of the frame and coordinate delivery. The request is sent to us by email. Where necessary to obtain the requested frame, we pass the business details on to the relevant supplier. We do not use the data for advertising.

4. “Save photo” and “Share photo”

The photo with the reference code is created directly in your browser. No data is sent to us. If you share the photo, the terms of the app you choose apply.

5. Cookies and analytics

We do not set any analytics or advertising cookies for visitors and do not use tracking services.

6. Fonts

The fonts used on this website are loaded from our own server. No connection is made to Google or other font providers when you visit the website.

7. Recipients and disclosure abroad

Personal data is only received by service providers we need to operate the website and deliver email (hosting and email providers) and, in the case of a request, by the supplier of the requested frame. These may be based outside Switzerland. In that case we ensure adequate data protection, for example through standard contractual clauses.

8. Retention

We keep personal data only as long as necessary to handle your request or as required by statutory retention obligations.

9. Data security

The connection to the website is encrypted (HTTPS). We take appropriate technical and organisational measures to protect your data.

10. Your rights

You can request information about the personal data we process about you at any time, ask for it to be corrected or deleted, and object to its processing. To do so, write to info@coolebrille.ch. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

11. Changes

We may amend this privacy policy. The version published on this page applies.

Last updated: 26 October 2026